Internal browser works when VPN is up, but no other apps work (like Chrome, Firefox, JuiceSSH, etc.). Samsung Galaxy, Android 10(pulse 9.8.0), ON WIFI & cell data. It only works if you disable manual DNS settings on your phone. I had mine running through 1.1.1.1, didn't work. Set the phone to automatical DNS and then Pulse works fine with external apps.
PulseService crash is observed once user manually kills the PulseService.exe from TaskManager and PulseService tries to recover automatically.