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ÿ"Junos Pulse 3.0 - Issues with Wireless Roaming in Company Offices"

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Contributor

ÿ"Junos Pulse 3.0 - Issues with Wireless Roaming in Company Offices"

We have run into an issue with Junos Pulse 3.0 on Windows 7 x64. When our users are inside our offices, they are having trouble with wireless conenctivity when roaming between floors. Each floor has a different wireless subnet. We are not connecting with Pulse when in the office, it is just installed on the computer.

When the user roams to another floor, they are not picking up the appropriate IP address for the new subnet when they move. Wireless is connecting, they just are not getting an IP address on the new subnet from the DHCP server, and therefore cannot access anything on the network any longer.

When we uninstall Pulse it works fine and the user picks up the proper IP address when they move to another floor. When we uncheck "Juniper Network Agent" on the network adapter, it also works fine.

All of our company PCs are Windows 7 x64. No 32bit, and no Windows XP, or Vista.

Has anyone else run into this?

19 REPLIES 19
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Respected Contributor

Re: Junos Pulse 3.0 - Issues with Wireless Roaming in Company Offices

No, this is currently not resolved. Please be sure to put in a request through your account team to have pulse modified to support the new NDIS specification so that product team knows how many sites are impacted by this
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Frequent Contributor

Re: Junos Pulse 3.0 - Issues with Wireless Roaming in Company Offices

Hi Df,

 

        Please open a Jtac case to investigate this further.

 

Thanks....

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Contributor

Re: Junos Pulse 3.0 - Issues with Wireless Roaming in Company Offices

I do have a case open. I was curious if anyone else had run across this.

Thank you.

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Respected Contributor

Re: Junos Pulse 3.0 - Issues with Wireless Roaming in Company Offices

which version of pulse: 3.0R1 or 3.0R2?

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Contributor

Re: Junos Pulse 3.0 - Issues with Wireless Roaming in Company Offices

3.0.1.20017.

Thank you.

Respected Contributor

Re: Junos Pulse 3.0 - Issues with Wireless Roaming in Company Offices

can you test 3.0R2 as well, please?

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Contributor

Re: Junos Pulse 3.0 - Issues with Wireless Roaming in Company Offices

3.0R2 has the same issue as well.

Thank you.

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Respected Contributor

Re: Junos Pulse 3.0 - Issues with Wireless Roaming in Company Offices

This is the only instance reported of this (here and your case)
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Contributor

Re: Junos Pulse 3.0 - Issues with Wireless Roaming in Company Offices

Anyone else run into this?  Having trouble getting it resolved.