6.2R1 (build 13255) CPU Spike

[GWestgate_]

Has anyone run into a problem with the SSL VPN unit spikes the CPU when users connect?

[ChristopherHowar]

Have you upgraded since you reported this problem?  If so did it resolve your problem?

[Jickfoo_]

what model ? Spike happens when the login to NetConnect ?

[ChristopherHowar]

This is not a specific problem I am aware of. How long do the spikes last? To what level? Is there an impact to service? What device(s) do you have installed with what features?

[GWestgate_]

Its a brand new SA 2000 box.

unfortunately i cant seem to find the smoking gun. I connected to it all day with no problems, but around 4pm the CPU spikes to 100 percent and it stops sending traffic.

i left it alone for 2 or 3 days and the cpu hovers around 15 percent, only when people connect does this error arise.

I have an open case and the symptom is not presenting itself in the lab.

just wondering if people are having the same issue or not.

[privatepile_]

What version of code?

[ben_]

I'd guess 6.2R1 (build 13255)

[Abbynormal_]

I believe this will be fixed in 6.2r2, and this version of code should be released by mid-August or around there.

[ben_]

Hopefully, but if J-Tac does not now about this problem they will not analyze and probably fix it....

Is anything noted in the error log or maybe a system snapshot generated during that spike? You may find the snapsot thing under "maintainane -> Troubleshooting -> System Snapshot".

Although we did not have this specific problem, we had some spikes in the past, and most times a systemsnapshot or at leas a critical error in the errorlog was reported.

[Valdas_]

Same here, cpu randomly goes to 100%. I have case open with JTAC will update you if i get something new