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6.2R1 (build 13255) CPU Spike

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New Contributor

6.2R1 (build 13255) CPU Spike

Has anyone run into a problem with the SSL VPN unit spikes the CPU when users connect?
10 REPLIES 10
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Contributor

Re: 6.2R1 (build 13255) CPU Spike

Have you upgraded since you reported this problem?  If so did it resolve your problem?





Regards,

Christopher Howarth CISSP RHCE JNCIS-FWV JNCIA-WX/SSL
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Super Contributor

Re: 6.2R1 (build 13255) CPU Spike

what model ? Spike happens when the login to NetConnect ?
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Contributor

Re: 6.2R1 (build 13255) CPU Spike

This is not a specific problem I am aware of. How long do the spikes last? To what level? Is there an impact to service? What device(s) do you have installed with what features?
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New Contributor

Re: 6.2R1 (build 13255) CPU Spike

Its a brand new SA 2000 box.

unfortunately i cant seem to find the smoking gun. I connected to it all day with no problems, but around 4pm the CPU spikes to 100 percent and it stops sending traffic.

i left it alone for 2 or 3 days and the cpu hovers around 15 percent, only when people connect does this error arise.

I have an open case and the symptom is not presenting itself in the lab.

just wondering if people are having the same issue or not.

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Contributor

Re: 6.2R1 (build 13255) CPU Spike

What version of code?
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Frequent Contributor

Re: 6.2R1 (build 13255) CPU Spike

I'd guess 6.2R1 (build 13255) Smiley Wink
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Not applicable

Re: 6.2R1 (build 13255) CPU Spike

I believe this will be fixed in 6.2r2, and this version of code should be released by mid-August or around there.

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Frequent Contributor

Re: 6.2R1 (build 13255) CPU Spike

Hopefully, but if J-Tac does not now about this problem they will not analyze and probably fix it....

Is anything noted in the error log or maybe a system snapshot generated during that spike? You may find the snapsot thing under "maintainane -> Troubleshooting -> System Snapshot".

Although we did not have this specific problem, we had some spikes in the past, and most times a systemsnapshot or at leas a critical error in the errorlog was reported.

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Occasional Contributor

Re: 6.2R1 (build 13255) CPU Spike

Same here, cpu randomly goes to 100%. I have case open with JTAC will update you if i get something new