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6.5R2 NetConnect for MAC

kg71_
Contributor

6.5R2 NetConnect for MAC

i have a mac user complaining that when asked to upgrade Netconnect by IVE 6.5R2 he gets an error: "An error occurred while extracting one of the Network Connect Components". Is this a known issue, does anyone know of a fix?

2 REPLIES 2
MattS_
Frequent Contributor

Re: 6.5R2 NetConnect for MAC

Hi,

That sounds like a known issue - see http://kb.pulsesecure.net/KB16134

muttbarker_
Valued Contributor

Re: 6.5R2 NetConnect for MAC

Matt is 100% correct and the documentation in the KB provides a fix that works to resolve the problem.