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6.5r3.1 applet errors in WindowsXP, application failed to start

Contributor

6.5r3.1 applet errors in WindowsXP, application failed to start

After upgrade, a few workstations were getting the error after downloading any Juniper applet:  "The application has failed to start because the application configuration is incorrect" Windows error.  The event log shows an error in a service called SidebySide.

I've resolved this problem, and just wanted to inform the masses.

Turns out there is a bug in the Microsoft Virtual C++ that makes the C runtime fail.  (VC80.crt) The Microsoft VC++ 2006 SP1 fixes this.  I haven't test the VC++ 2008 SP1 yet, but I would expect this will fix the issue as well.

http://www.microsoft.com/downloads/details.aspx?FamilyID=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&displa...

-=Dan=-







-=Dan=-