8.1R7 - VMWare View Horizon Client 3.5.2 and WSAM - Couldn't Resolve Hostname

[marcrp]

Hi

When using the latest VMWare Horizon client and WSAM I can't connect to our View Server using the DNS name. If I use the IP address it works OK.

Also if I use Network Connect rather than WSAM it also works OK.

What could be causing the issue? It happens on different workstations so has to be with WSAM.

Thanks

[Felsen]

Any feedback? Same issue here....

[zanyterp]

Do you have the option to resolve only DNS names from System>Network>Overview enabled on the role?
Do you see the DNS request going out the WSAM interface?
Do you see the DNS request on a TCP dump on the internal port?
Do you have a proxy configured in the browser?
What does the user access log say in relation to the request?
If you open the WSAM icon & open to the advanced view & look at the logging tab, do you see the connection/lookup succeed?