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A check called undefined after Host Checker?

Mrkool_
Super Contributor

A check called undefined after Host Checker?

We recently upgraded to 7.3R3 from 7.0R9 and there is a new check that happens during a user login sessions it loads it after Host Checker and it says it is "undefined" i have looked through the policy and and also through a policy trace and i cant find another check that is suppose to run. Any one else see this and know what is this?

5 REPLIES 5
Kita_
Valued Contributor

Re: A check called undefined after Host Checker?

I have not seen this issue.  Where are you seeing this undefined message?

Mrkool_
Super Contributor

Re: A check called undefined after Host Checker?

when the user is logging in they get the host checker first and then this undefined. I am attaching a screenshot

Kita_
Valued Contributor

Re: A check called undefined after Host Checker?

What version of ESAP are you using?  I did see a similar report about an issues with ESAP 2.1.2.  The result was upgrading to the latest ESAP release resolved the issue.

braker_
Frequent Contributor

Re: A check called undefined after Host Checker?

If you are using custom sign-in pages you need to recreate them with the template files from 7.3.

zanyterp_
Respected Contributor

Re: A check called undefined after Host Checker?

Have the user clear their cache; I have seen this with IE 8/9 and that upgrade is done as the browser changed cache behavior & no longer fetches the files regardless of the server information (like it did before).
One of the files was changed between those versions and IE will not get the change until you clear the cache (or upgrade to 7.3R5 that has a change to force the browser to update the cached files)