A valid Root CA Certificate could not be located

[rafa]

Hi,

I am facing some problems with the pulse secure Device Certificates.

My cert has +3 levels of certification til root cert, and I fear that Pulse can't manage this.

I have succesfully imported the cert and all the intermediate chain in both directions without success.

Is there any way to solve this?

Thank you

AAA Certificate Services
Identity: AAA Certificate Services
Verified by: AAA Certificate Services
Expires: 31/12/28

USERTrust RSA Certification Authority
Identity: USERTrust RSA Certification Authority
Verified by: AAA Certificate Services
Expires: 31/12/28

GEANT OV RSA CA 4
Identity: GEANT OV RSA CA 4
Verified by: USERTrust RSA Certification Authority
Expires: 01/05/33

[kita]

Hello Raf,

This should be fine.  You'll want to install the intermediate ca on the PCS device using the following steps:

https://docs.pulsesecure.net/WebHelp/PCS/8.3R1/Home.htm#PCS/PCS_AdminGuide_8.3/Importing_Intermediat...

Also, you can use a third-party site to check if the CA chain is proper after the installation using:

https://www.ssllabs.com/ssltest/

[rafa]

Hello Kita,

Yes, they are installed. ¿?¿?¿?

Thank you

Rafa

[[email protected]]

@rafa Do we see any errors in the cert chain that was reported by the SSL certificate checker tool?

[zanyterp]

in addition to what Kita & [email protected] stated, can you confirm the location where you installed the certificates?
is this a problem for connecting to the appliance as a user or when a user attempts to connect to a backend resource through the rewrite engine? (they have different needs)