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Accessing file share via a web link

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Accessing file share via a web link

Hi, I'm trying to figure out how to configure the IVE to permit access to a file on a file share via a URL on a web page, on a server accessed via a web link (as opposed to getting to the file share directly via a file browsing resource profile). I've added an ACL resource policy (per KB15244), but I get the following error message in the log when the user clicks on the link:

_Failed to read Windows directory \\servername\directory\subdirectory1\subdirectory2\filename.ppt with error 19.

I don't think the problem is the user's permissions in Active Directory, since he's able to access the file if he goes to the fileshare directly from the portal page.

Any idea what I'm doing wrong so that it doesn't work via the web link?