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All internet connections get disabled after install

New Contributor

All internet connections get disabled after install

After running the install for Pulse Secure, all my internet connections automatically get disconnected and unable to reconnect. Anyone come across this before ?
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5 REPLIES 5
Community Manager

Re: All internet connections get disabled after install

Hello Aaron,

This may be due to lock down mode is enabled by your PCS administrator. If this is true, then all internet connectivity will be blocked unless the end user connected to the VPN tunnel.
New Contributor

Re: All internet connections get disabled after install

How do I unlock it ? I am the admin of my PC so I have full access.
Community Manager

Re: All internet connections get disabled after install

You can check lock down mode is enabled using the following KB:

http://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB40363/
New Contributor

Re: All internet connections get disabled after install

Managed to solve this. I had a network bridge on my list of connections, I think it was due to connecting an xbox to my network. I disabled that and the install didn't conflict with my connections Smiley Happy Great.

Bear in mind, I had problems with deleting the network bridge. After deletion, I couldn't connect to the WiFi. This was due to, after deletion of the network bridge, all the WiFi settings had been removed. So to reset them follow :

Network connections > Right click WiFi > Select Internet Protocol Version 4 (TCP/IPv4) > Ok

Now the Settings should be reset and you can reconnect to the internet along with installing Pulse with no conflicts Smiley Happy
Moderator

Re: All internet connections get disabled after install

Thank you for the update on how to fix it