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Annoying timeout and reconnect

New Member

Annoying timeout and reconnect

Hi,

 

My company has been using Pulse Secure for VPN access to the corporate network for many years.  They instituted a policy to require the connection to disconnect after 24 hours.

 

Unfortunately, the timeout does not take into consideration that users are working and may be running process that cannot be disconnected.   Also, disconnecting and connecting prior to starting work is slow and annoying.

 

Is it possible to "refresh" the connection somehow so that the connection doesn't disconnect?  I would be happy to activate a reconnect form and enter my credentials again to reset the timer.  If this is not possible, please put this on your wish list for future enhancements.

 

Thank you

 

Bob

1 REPLY 1
Moderator

Re: Annoying timeout and reconnect

@bobco Session Extension feature should resolve this issue. Please check with your VPN team for enabling session extension for VPN clients.

PCS Expert
Pulse Connect Secure Certified Expert