Any known issues with Apples latest Java update?

[spuluka]

Juniper employees do participate here, but this is a casual user support forum nor formal technical support.

Someone should open an officlal ticket with JTAC so a customer problem report is created for sure. Then the Juniper developers can look at the issue and determine if they or Apple need to create the fix.

[Toontje_]

I guess, if enough people have this problem, someone will do that.

[pkespen_]

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@spuluka wrote:

Juniper employees do participate here, but this is a casual user support forum nor formal technical support.

Someone should open an officlal ticket with JTAC so a customer problem report is created for sure. Then the Juniper developers can look at the issue and determine if they or Apple need to create the fix.

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I'd do it, but I can't. I'm just a guest here.

A good idea though. I hope someone who can, does.

[pkespen_]

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@pkespen wrote:

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@spuluka wrote:

Juniper employees do participate here, but this is a casual user support forum nor formal technical support.

Someone should open an officlal ticket with JTAC so a customer problem report is created for sure. Then the Juniper developers can look at the issue and determine if they or Apple need to create the fix.

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I'd do it, but I can't. I'm just a guest here.

A good idea though. I hope someone who can, does.

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I registered just so I could post about this problem.

[spuluka]

Sorry, I didn't realize these were postings by end users and not the system administrators.

You will need to report the problem to the administrator who setups and runs you SSL VPN appliance. They will have a Juniper customer account for their support contract. They need to create a technical support case on the support website.

http://www.juniper.net/cm/case_create_choice.jsp

They will need to gather your system information and logs and the matching logs from the appliance. Then these can be evaluated to determine whether the issue requires a client side or appliance software update. Juniper also has relationships with key vendors to communicate behind the scenes.

These forums are unoffical community support. They work well for common problems with known solutions. Or information on how to deploy, operate or maintain features.

Bug reports from the field come in through the offical support tickets on the link above.

[Toontje_]

I'm connecting to our corporate network, so it should be Corporate that has the support contract and has to open the ticket.

[spuluka]

That sounds right, probably your best bet is to call or open a ticket with your corporate help desk. They should be able to forward the report to the right person.

[Kita_]

Hello Everyone,

I am looking into this issue, but would like to know what 7.1 release everyone is on?

[Toontje_]

Info tells me 7.1.0

[Kita_]

What release? 7.1R4?

Note: This question is more for the administrator of the SA device as end user may not know what release they are on.