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Any way to change the SVW sign-in page on the unprotected desktop?

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papageno_
Contributor

Any way to change the SVW sign-in page on the unprotected desktop?

Hi all

 

I have SVW configured for some users and working fine. However, the customer is asking whether there is any way to change the page that appears in the unprotected desktop's browser after the SVW is initalised, that says "You do not have permission to login.  Please contact your administrator."

 

As far as I can see, there is no configuration possible on this.  Have I missed anything?

 

IVE is version 7.2R4

 

Any help gratefully received...

1 ACCEPTED SOLUTION

Accepted Solutions
zanyterp_
Respected Contributor

Re: Any way to change the SVW sign-in page on the unprotected desktop?

Sorry, I looked at it and got side-tracked before I got you updated.

It can be done:

use SSL.thtml

replace

 

 <% LoginPageErrorMessage %>

 

with

 

<% IF LoginPageErrorCode == 1025 %>
<b> put your custom text here
</b>
<% ELSE %>
<% LoginPageErrorMessage %>
<% END %>

 

you can see the sample I did at https://christenet.homeip.net/svw

View solution in original post

7 REPLIES 7
zanyterp_
Respected Contributor

Re: Any way to change the SVW sign-in page on the unprotected desktop?

you are welcome

papageno_
Contributor

Re: Any way to change the SVW sign-in page on the unprotected desktop?

Hi Zanyterp

Just wondering whether you had any joy in this?  Guessing that the answer was either that it's not configurable or that you got sidetracked.

Smiley Wink

papageno_
Contributor

Re: Any way to change the SVW sign-in page on the unprotected desktop?

Hi Zanyterp

That is so helpful - I am deeply grateful.

Many thanks indeed.



zanyterp_
Respected Contributor

Re: Any way to change the SVW sign-in page on the unprotected desktop?

What are they looking to change?

Using the default page you may be able to change the text; using custom pages you should be able to change it more

papageno_
Contributor

Re: Any way to change the SVW sign-in page on the unprotected desktop?

Hi Zanyterp

 

Thanks for the feedback.  Maybe I'm not making myself very clear.  When the SVW initialises, the user's browser in the real desktop gets redirected to the page as shown in the attached image.  On the protected desktop, everything works fine and the user's browser opens on the authentication page.  However, the customer is asking if the content of the page shown below can be changed, as it can be confusing to users.  I have looked under Sign-in Pages and under the appropriate User Role UI options, but there seems to be no way to change the content of this page, or get the IVE to present a custom page to the browser in the real desktop.  (NB we have to allow users to switch to real desktop during SVW sessions).

 

Rejected access.JPG

zanyterp_
Respected Contributor

Re: Any way to change the SVW sign-in page on the unprotected desktop?

That is correct behavior as the real desktop is not allowed to sign in.
Let me play with it some on the custom sign-in pages to confirm which one you need to change to give a different message to users
zanyterp_
Respected Contributor

Re: Any way to change the SVW sign-in page on the unprotected desktop?

Sorry, I looked at it and got side-tracked before I got you updated.

It can be done:

use SSL.thtml

replace

 

 <% LoginPageErrorMessage %>

 

with

 

<% IF LoginPageErrorCode == 1025 %>
<b> put your custom text here
</b>
<% ELSE %>
<% LoginPageErrorMessage %>
<% END %>

 

you can see the sample I did at https://christenet.homeip.net/svw

View solution in original post