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App Launcher crashes on MacOS HighSierra (10.13)

Frostie
Occasional Contributor

App Launcher crashes on MacOS HighSierra (10.13)

Hi all, 

 

since we updated our PSA 7000 to 9.1R16.2 some users report that the App Launcher crashes on their MacOS HighSierra computers, while others with HighSierra have no problem.

 

I know that officially only MacOS Monterery is supported, but maybe someone can give me a hint where to search for the culprit.

 

What I can see in the crash report at one user is...

 

Application Specific Information:
dyld: launch, running initializers
/Users/sandra/Library/Application Support/Pulse Secure/PulseApplicationLauncher.app/Contents/MacOS/libwolfssl.dylib

Dyld Error Message:
  Symbol not found: ____chkstk_darwin
  Referenced from: /Users/USER/Library/Application Support/Pulse Secure/PulseApplicationLauncher.app/Contents/MacOS/libwolfssl.dylib (which was built for Mac OS X 10.15)
  Expected in: /usr/lib/libSystem.B.dylib

Does anyone has an idea on how to fix this?

 

Regards, 

 

Marc