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CRM Dynamics via PTP problems

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Contributor

CRM Dynamics via PTP problems

Hi, We're currently testing MS CRM Dynamics 2013 trought the Juniper SA 7.3R4 pass through proxy and run in to a few issues.

The first one is that we frequently receives errors like this, when adding contacts (quite essential thing for a CRM product)

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: INVALID_WRPC_TOKENDetail:

<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">

  <ErrorCode>-2140991221</ErrorCode>

  <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />

  <Message>INVALID_WRPC_TOKEN</Message>

  <Timestamp>2014-03-25T14:44:44.5283549Z</Timestamp>

  <InnerFault i:nil="true" />

  <TraceText i:nil="true" />

</OrganizationServiceFault>

So it looks like in some situations the Juniper is not sending the token information. Strange thing is that it's only occuring 80% of the time, so 20% of the time it's going OK. When connecting to the CRM web application directly (so bypassing the Juniper) we don't get the error at all.

The second issue is that there is noticable performance degration when using the Juniper PTP bookmark. We've enabled caching, but that hasn't improved.

Any one has any ideas on how to troubleshoot this?

1 REPLY 1
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Contributor

Re: CRM Dynamics via PTP problems

Think we solved the first problem with intermittend issues when creating contacts. Before we terminated SSL at the SA (juniper:443 -> crmserver:80). We now installed the SSL cert on IIS on the CRM server and all is consitently working now.

Only our 2nd problem with performance is actually worse now. Any ideas on how to improve this?