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Cannot connect Pulse secure 9.1.4 on windows 10 Enterprise.

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New Contributor

Cannot connect Pulse secure 9.1.4 on windows 10 Enterprise.

Hello,

 

First my wifi connection works fine but once i connect to VPN using pulse secure, i lose connectivity.

But when I use ethernet cable, my laptop connects successfully with pulse secure and the access to VPN works fine too, actually also when using a different laptop i can connect throught wifi without any issue.

 

PS: This issue happens on all wifi networks not only corp wifi networks.

 

Any thoughts how to fix this problem ?

 

4 REPLIES 4
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Occasional Contributor

Re: Cannot connect Pulse secure 9.1.4 on windows 10 Enterprise.

I suggest updating your NIC drivers.

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New Contributor

Re: Cannot connect Pulse secure 9.1.4 on windows 10 Enterprise.

I already did, but it didn't solve the problem

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New Contributor

Re: Cannot connect Pulse secure 9.1.4 on windows 10 Enterprise.

Hi 

 

tried to disable wifi functionnality 

Open powershell prompt (admin mode)

 

PS C:\Users\myuser> get-NetAdapterRsc

Name IPv4Enabled IPv6Enabled IPv4Operational IPv6Operational IPv4FailureReason IPv6FailureR
State State eason
---- ----------- ----------- --------------- --------------- ----------------- ------------
Wi-Fi False False False False NicPropertyDis... NicProper...

 

if you don't have display "NicPropertyDis" you can fix with this other command

 

 Disable-NetAdapterRsc -Name "Wi-Fi"

 

You can tried to connect with you pulse now

 

 

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Moderator

Re: Cannot connect Pulse secure 9.1.4 on windows 10 Enterprise.

What is your laptop model and Wifi driver model?

PCS Expert
Pulse Connect Secure Certified Expert