Hi folks, I'm having trouble connecting to my DTE version using my Android phone. Using the DTE as a pre-pilot setup before building functionality for entire enterprise.
Attached are the logs... anyone know what they mean? I see this in jpulse.log, which might be the problem:
D:9/13/2012,21:5:9.540:net.juniper.junos.pulse.android.vpnservice.VpnServiceIcs:establishVpn -1: Establish VPN D:9/13/2012,21:5:9.547:net.juniper.junos.pulse.android.vpnservice.VpnServiceIcs:establishVpn -1: Unable to establish vpn socket: java.lang.IllegalStateException: Cannot create interface at android.os.Parcel.readException(Parcel.java:1335) at android.os.Parcel.readException(Parcel.java:1281) at android.net.IConnectivityManager$Stub$Proxy.establishVpn(IConnectivityManager.java:1321) at android.net.VpnService$Builder.establish(VpnService.java:472) at net.juniper.junos.pulse.android.vpnservice.VpnServiceIcs.establishVpn(Unknown Source) at net.juniper.junos.pulse.android.vpnservice.VpnService.establishVpn(Unknown Source) at net.juniper.junos.pulse.android.vpnservice.VpnService.startNcsvc(Native Method) at net.juniper.junos.pulse.android.vpnservice.VpnService$2$1.run(Unknown Source) at java.lang.Thread.run(Thread.java:856) E:9/13/2012,21:5:9.548:net.juniper.junos.pulse.android.vpnservice.VpnServiceIcs:establishVpn -1: Unable to establish VPN D:9/13/2012,21:5:9.553:net.juniper.junos.pulse.android.vpnservice.VpnService:sendDisconnectReason -1: sendDisconnectReason id=4 text=NC_CONFIG_FAILED D:9/13/2012,21:5:9.554:net.juniper.junos.pulse.android.vpnservice.VpnService$2$1:run -1: Network type 0 D:9/13/2012,21:5:9.556:net.juniper.junos.pulse.android.vpnservice.VpnService$2$1:run -1: ncsvc return code 2 D:9/13/2012,21:5:10.480:net.juniper.junos.pulse.android.ui.StatusActivity:a -1: VPN state changed to Disconnected
(The logs would only attach if I changed the extension. So change RTF to ZIP and unzip the file.)
Hi,
This needs to be investigated further. Please create a Jtac with Pulse logs and the information persent under Mobile > Setting > about phone.
Thanks,