After upgrading Pulse, I can no longer connect from my home machine to the workplace.
Pulse Secure says "Securing Connection", then "The Pulse Secure service is not running" over an over again in an infinite loop. The Windows event log shows multiple entries of "The Pulse Secure Network Service service terminated unexpectedly"
Network Connect Service (dsNcService.exe) Mon Feb/01/2016 21:18:58 Eastern Standard Time Build Version: 8, 0, 13, 39523 Product Version: 8, 0, 13, 39523 Operating System: Windows XP Service Pack: Service Pack 3 Internet Explorer Version: 8.0.6001.18702 User Name: SYSTEM mfc42.dll: 6.02.8081.0 msvcrt.dll: 7.0.2600.5512 (xpsp.080413-2111) wininet.dll: 8.00.6001.23786 (longhorn_ie8_ldr.151214-1822) ws2_32.dll: 5.1.2600.5512 (xpsp.080413-0852)
This should be okay with Windows XP. Did this issue occur after updating Windows XP? Ideally, we would need to review the debuglog.log to get a better understanding of the issue. Is it possible to open a support case with your helpdesk or directly with Pulse Secure?
In case it helps others with this problem, for me, it turned out that connections from XP machines were disallowed on the server side. See my post here for more specifics of the problem: [url]https://forums.pulsesecure.net/topic/pulse-connect-secure/1001198-help-with-continuous-cycle-of-connecting-securing-connection-service-not-running/?page=1#post1001200[/url]