Citrix Applications slow to launch using CTS

[tmull60_]

I am running v7.0 of our SA appliances and I seem to have very slow launch times for my Citrix sessions when using the CTS client. I see up to a 20 second delay before the application opens.

We are running Citrix Web interface v5.2 and for the Citrix client it varies depending on some of our home users, but I see the slowness with the 11.0, 11.2 and the new Receiver clients as well so I do not think it is a Citrix issue.

My clients are running Windows 7, XP and Vista and all seem to see the problem, although a majority are WIndows 7.

Anyone else see this issue?

[zanyterp_]

Do you have a  JTAC case on it?

How is your CTS configured (profile, listed apps, etc)?

[tmull60_]

Yes, I have a case open for it. I am waiting for a call back.

I have a Web Resource Profile setup fro my Citrix Web Interface site using the correct settings. I am using non-Java ICA with Web Interface, CTS, SSO and used the correct settigns for each.

I also have imported the Rewrite filter for Citrix Web Inteface and configured it accordingly.

We have multiple SA boxes and the issue seems to be consistent with multiple sites. I am using 7.1 R5 and also 7.0 R1, but the issue is present on both versions. I see it with Windows 7 clients more than I do on Windows XP.

[tmull60_]

I installed the latest version of Firefox onto my Windows 7 workstation and that does not have the issue. The CTS client and Citrix session run very quickly and there is no delay. The problem seems to be with Windows 7 and IE.

I am running the 32 bit version of the IE browser, but I am running IE 8 and not 9 so I can try to upgrade and see if that helps

[Thorsti_]

That seems to be fixed in 7.1R6:

win-term-svcs-other - On a Windows 7 machine, the Juniper WTS client takes an additional 10 seconds to
establish a connection to the server. (697176)

[tmull60_]

Funny, I was on a call with support and he said that anything under 10 seconds is considered acceptable by Juniper and not an isue. He didn't say anything about 7.1 R6.

[tmull60_]

The documentation states the issue that 7.1R6 addresses the WTS client taking longer than expected, but so far it seems to have resolved my CTS issue. I am still testing, but it looks good so far.