Citrix Listed Applications - Intermittement connection

[icebun007_]

I am running 6.3R3 using Citrix Listed Applications to present out the published applications available (on XenApp 4.5 server).

However, I only seem to connect intermittently with the following error message when I fail:-

"Cannot connect to the Citrix XenApp server. The Citrix XenApp server you have selected is not accepting connections."

I can confirm that there is no issue if I run this via WSAM using Web Interface and also as a Hosted Java Applet.

Any advice would be helpful.

[KevinW_]

Hi,

Did you have any joy with this as I am having the same problem pushing the list to our 4.5 server.

I have configured the XML port on port 80, and opened up all the ICA ports going to our farm internally (not going to the web interface box) and I get the application list up but I cant connect to any application at all.

[icebun007_]

Yes,

In the section where you are listing your server resourses, use the following at the very top:-

*:1494,2589

This fixed my problem.

Let me know if it fixed yours.

[KevinW_]

Hi

Still the same issue. I have created a Citrix Listed Applications profile pointing to the Citrix farm server's xml port and then created an auto policy to allow *:* access which appears first in the policy list. Still does not work when trying to use citrix listed applications on the IVE I keep getting an error "The Xenapp server you have selected is not accepting connections". However, if I configure a custom ICA file, and create a new profile based on this instead of using a Citrix Listed Applications profile, it works fine going to the same server.

Its almost like the citrix server does not like the client which is used for Citrix Listed Appliactions. I cant find anywhere which tells me info about the client connection used when it tries to connect. I am using WSAM.

I know the xml port is working fine, because it gives me a list of the applications based on the permissions from the citrix server. Its just that none of the applications load up in the list.

As a work around I have had to create each application for citrix manually, using custom ICA files and then create policies and roles for these and assigned them to the necessary realms. It would have been easier just to use the Listed Applications instead of doing it this way.

[icebun007_]

My issue was identical to yours. complete with the same error message.

I also tried *.* but found *:1494,2589 worked better.

[Tiger56_]

i have little different issues with citrix listed app. if users have "&" or "<" characters in password then citrix listed app do not shows up. i have open case with JTEC but no answers yet. anyone have similer issues?

[KevinW_]

Just spent on hour on the phone to jtech. What we have tested:

2 users: Both in the same groups, same permission on citrix, same role permissions, same firewall rules, same ICA client - only difference is the username. User A connects ok and can use listed applications, user B connects but cant use listed applications.

user A goes to user B machine and works fine - abeit a little slow.

user B goes to user A machine and does not work.

User B always gets the "unable to connect" error. User A never gets this.

Sent all logs to Juniper. What I can see in the user log is that when User A logs in, it tries on 1494 and connects fine, and logs into the application - job done. When User B logs in, there is this error: Request to connect to (IP of citrix server) port 2598 permission denied. This is the same for port 1494. This does not matter on location, the same on any computer, and even the same when trying from a jtech machine in india.

So you would think "the user has not got access to the citrix server!". Not correct, because User B has an ica file which is exactly the same application and permisions which is on the listed applications and this works fine, so its not a user permission problem connecting to exchange.

No resolution as yet, will check again tomrrow.

[icebun007_]

Interesting.

Forgot to mention that I have turned off Session Reliabilty on the Citrix farm as it was causing more problems then curing.

Unless you use this feature, might be worth turning it off to see if the IVE works for you thereafter.

[KevinW_]

Tried turning this off, and although the speed was increased when connecting to the farm, the same error message appears.

I have done some logging on this and the connection from the citrix listed applications when you fire up an icon for the user which does not work does this:

Connecting using ICA File (Server: ICOServer)
[ApplicationServers]
ICOServer=

[Encoding]
InputEncoding=ASCII

[ICOServer]
Client-Type=Internet
IconPath=C:\Program Files\Citrix\ICA Client\wfica32.exe
IconIndex=0

Connecting using ICA File (Server: ICOServer)
[ApplicationServers]
ICOServer=

[Encoding]
InputEncoding=ASCII

[ICOServer]
Client-Type=Internet
IconPath=C:\Program Files\Citrix\ICA Client\wfica32.exe
IconIndex=0

Connecting using ICA File (Server: ICOServer)
[ApplicationServers]
ICOServer=

[Encoding]
InputEncoding=ASCII

[ICOServer]
Client-Type=Internet
IconPath=C:\Program Files\Citrix\ICA Client\wfica32.exe
IconIndex=0

Now, on my machine as myself the ICOServer parts are replaced by the actual application name, and this connects ok. Tried this on my machine as the user which does not work and the same logs above come up and permission denied on the 1494 connection.

But if I create a custom ICA file, and get the user to use this going to the same application logged in as him then it works ok. Really lost on this now.