Client hangs when network changes (OS X)

[kita]

Hello Daniel,

When you are changing networks, are you changing to a different local subnet (i.e. 192.168.0.0/24 vs 192.168.1.0/24) while the public ip address seen by the PCS is the same?

I am currently replicating a similar reported issue. Once confirmed, I can update with my findings.

[daniel72]

@kita my sysadmin says the answer to that question is yes, and that he's been in touch with you about this same problem (case 2016-0614-6166).

[kita]

Hello Daniel,

Great. I can help move this case forward. I believe we are able to identify the issue and working on potential resolution.