I have SA 4000 in Active Passive cluster, NC client session was exist and show in SA 6000 Active user tab after user logoff or disconnect. session was still exist in SA 6000 box.
when user disconnect from NC, when he is once again going to login user Get either Session exist do you want to continue or NC tunnel already established messages
I thought this was an issue with the process cgi.exe that controlls users log in and log out sessions on the IVE
If you are going to active users and seeing the username, but no NCIP address, this is the user session. When the user signs into the SA device via web browser, this would be consider the user session. When they launch NC, this will launch the tunnel session.
Most common problem is the end user will close the NC application (instead of clicking sign out). If this occurs, user session will remain active until either idle timeout or max sessions is reached. Please ensure end user are clicking sign out to proper close both the tunnel and user session.