Connecting to localhost ssl fails (error 20001068)

[stelleg]

I'm trying to use pulsesvc and it seems to be attempting to connect to my local machine on SSL port 443 and failing. Here's the relevant log:

20180420120711.185133 pulsesvc[p31515.t31700] ncp.error NCP_ESTABLISH_DONE for IVE myremote.com (ncp.cpp:2064)
20180420120711.185258 pulsesvc[p31515.t31515] ncphandler.info establish done (ncphandler.cpp:283)
20180420120711.185317 pulsesvc[p31515.t31515] ncp.info connect to mymachine:443 svc 4 (ncp.cpp:935)
20180420120711.185352 pulsesvc[p31515.t31515] connect.info creating a new HTTP connection... (ncp_dsssl.cpp:187)
20180420120711.485460 pulsesvc[p31515.t31700] dsssl.info verify_server_cert_callback : Certificate verification - Successful (DSSSLSock.cpp:1577)
20180420120711.486106 pulsesvc[p31515.t31700] dsssl.info verify_server_cert_callback : Certificate verification - Successful (DSSSLSock.cpp:1577)
20180420120711.486737 pulsesvc[p31515.t31700] dsssl.info verify_server_cert_callback : Certificate verification - Successful (DSSSLSock.cpp:1577)
20180420120711.487359 pulsesvc[p31515.t31700] dsssl.info verify_server_cert_callback : Certificate verification - Successful (DSSSLSock.cpp:1577)
20180420120711.689494 pulsesvc[p31515.t31700] connect.info IVE ncp_version = 3 (ncp_dsssl.cpp:467)
20180420120711.788766 pulsesvc[p31515.t31700] worker.error connect to mymachine:443 failed. IVE returned error 20001068 (ncp_dsssl.cpp:1187)

Any ideas what's going on here?

[zanyterp]

do myremote.com and mymachine resolve to different addresses?
does IP-based connectivity work?
does browser-based login succeed?

[Ithrendil]

Hi, i have the same problem actually.

@stelleg Did you find a solution ?

In my case, myremote and mymachine resolve a different address, and browser-based login success.

(PS: I use linux client, both with pulseSvc and CLI give me the same error)

[zanyterp]

@Ithrendil do you know if other client OS are allowed to create a VPN tunnel?
are you using IPv6 or only IPv4?
i would recommend opening a case with our support team for further investigation

[rigert]

Am also having the same issue.

Did you guys found any solution for this?

I tried on both ubuntu/fedora and error log is the same on both of them.

[zanyterp]

@rigert i would recommend opening a case with our support team.
can you confirm the following:

the PCS you are connecting to has a certificate issued by a standard CA
you are not using certificate authentication
browser-based auth works
when you login to the browser, you see an option to launch Pulse
what happens when you launch Pulse from the browser?

[Jan]

Hello, I have also encountered the same error - IVE returned error 20001068. I am able to establish VPN from Windows, but not from Linux (Ubuntu). What can I do to progress with this issue? What does this error mean? My other collegues were able to establish VPN from Linux.