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Connection is disconnected each 5 min.

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New Contributor

Connection is disconnected each 5 min.

Hi. I have faced an issue that my Pulse connection is disconnected each 5 min( I use VPN for work and need a solution ASAP(
Issue 1308. I checked the forum, but nothing helps me.
My OS: Windows 10 (2004).
I have logs, but I don`t which exactly should I added here.

Pls, help

1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Re: Connection is disconnected each 5 min.

Please check ur PM

PCS Expert
Pulse Connect Secure Certified Expert

View solution in original post

3 REPLIES 3
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Moderator

Re: Connection is disconnected each 5 min.

Fresh setup?

Did it work before?

 

# Replicate and provide the logs for review (upload the logs and share the download link as PRIVATE MESSAGE)

 

Pulse Client Logs:

1. Open Pulse Client.
2. File >> Logs >> Annotate >> "pulsetac"
3. File >> Logs >> Log level >> Detailed.
4. Replicate the issue.
5. File >> Logs >> Save as.

PCS Expert
Pulse Connect Secure Certified Expert
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New Contributor

Re: Connection is disconnected each 5 min.

It works from my office wifi. But don`t work via my local wifi.

Highlighted
Moderator

Re: Connection is disconnected each 5 min.

Please check ur PM

PCS Expert
Pulse Connect Secure Certified Expert

View solution in original post