Connection options keep disappear in pulse secure

[Pedot87]

Hi

I have update my pulse secure lately, after new update my connection options in pulse keep disappear.

So i have to go to link for manually connect the pulse secure. Previous version no issue, once i setup the connection, everyday i just open pulse secure and choose connect and it will connect the VPN.

Now i have to exit the pulse and go to link for get the connection appear in pulse. Please help for this matter.

[r@yElr3y]

connection gets disappered after connecting to the vpn?

after the connection gets deleted, are you starting the connection from the web browser?

[Pedot87]

yes .. i have to exit the pulse first then go to web for connect the pulse. Because if i connect from pulse secure it would not connect and it will disappear. in pulse it will show that there no pulse connection.

can you advise me on this matter

[r@yElr3y]

@Pedot87 It seems that the pulse client is receiving connection update from the vpn server which is overwriting/deleting the existing connections on the client.

Please check if you have mapped the right component set on the user role (component set will be mapped to a connection set >> connections). Navigate to users >> user roles >> role name >> vpn tunneling >> pulse secure client settings >> set the component to none or map the right component set.

[zanyterp]

are you using a preconfig file with different information than what the server has configured?