Hi zanyterp. Thanks for your reply.
I actually tried their suggestion and connected to LOrealConnect United States instead of our defaul Geoloc and the rejection reason I got was "Authentication rejected by Server"
So I tried other potential connections (we have several: Geoloc, Argentina, China, France, Hongkong, Japan, Singapore and United States) and it connected to France last night!

But I tried again this morning, and again it doesn't work. Upon trying now, there is no prompt/message (except for that same reason for the United States). I tried connecting to all other servers and it just says connecting and the green dots under the Pulse Secure logo keeps on moving from left to right to indicate it is trying to connect.
Is it possible that this is my company's network issue? Or is this something about Pulse Secure?