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Customizing Primary or Secondary login error information...

New Contributor

Customizing Primary or Secondary login error information...

Our company logs in using ID, password, OTP.
I recently upgraded the software. PSA-5000 8.3R2.1 (build 58581)
I have a problem.


Prior to the upgrade,

if the password was incorrect, an "Invalid primary username or password" pop-up was generated,
If OTP was incorrect, "Invalid secondary username or password" popup is generated.

 

After the upgrade, both the password / OTP will generate a popup "Invalid Username or Password. Please re-enter your user information".

 

These features are vulnerable to security, but customers want detailed information ....

 

Can I change it?

1 REPLY 1
Moderator

Re: Customizing Primary or Secondary login error information...

Did you previously have a custom page?  That's where the error messages can be found and customized.

 

Look up the custom sign-in page guide and you'll find messages in LoginPage.thtml I believe

Please remember to mark solved once the thread is resolved. Kudos are also appreciated.