Has anyone else come across this scenario?
I have a licensed cluster of SA-6000's. In the event of a building disaster we go to a disaster recovery center a few states away.
Now, I have to purchase a SA-6000 for the DR Site, but Juniper tells me that I also have to purchase a 1000 user license for this site. They will not transfer the license from the boxes in our destroyed office to the box at our DR Center.
They will RMA the box and send me a new one with the transferred license but that could take days. They've also offered a ICE (In case of emergency license) that will expire in 8 weeks. 8 weeks is not long enough for us.
Has anyone else had to deal with this? It seems insane that I have to purchase a full production license for a box that will probably never be used. Juniper keeps saying the license is tied to the hardware, well then why are licenses transferred during RMAs ?
If anyone has advice or contact info for people at Juniper who care about this please let me know.
ICE licenses can be turned on and off and they don't expire. We got them in case we get hit with storm and everyone wants to work from home etc.
The way Juniper does their licensing this will be the way it will have to be not saying that we like it but how juniper ties their licesne to the box itself a DR license will basically be the same thing and technically (not saying that you would) you could turn on the DR juniper and have the same amount of users running there as well. Now with the NSM in the picture may be in the future Juniper will off load the license managmenet to the NSM and than we can have a DR license.
Thanks for the reply,
My reps are telling me they do expire.. 8 Weeks and thats it. I'm asking for further clarification.
With ICE license you dont have to use the whole 8 Weeks in a single shot you can turn them on for a day and than turn them off so at that point you will have 7 weeks and 6 days worth of use left.
And from what i am told and this better be true bec we just paid a whole lot of money for these based on the fact that they do not expire they deplete over use
"they do not expire, they deplete overuse"
Can you explain the difference ? What happens at 8 weeks and 1 day during a disaster. For a true disaster we may be at a recovery center for months.
The ICE license cost (list) about 25% to 35% of the "full" license for the box. I know you are not using the full license capabilities of the SA-6000, but if you were, you would think the pricing is great.
ICE license doesn't ever expire, if you don't use it. If you use it, it depletes in 5 minute increments.
Work with your Juniper reps. I have heard of equitable deals worked out in DR situations.