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Delay between anthentication and login

New Contributor

Delay between anthentication and login

Dears,

 

we have high delay between autentication and login.

how can i interpretape this?

 

 11:22:39 AM  - Login succeeded for xxxxxxx/xxxxxx AD - Users - Pulse (session:c99a30a8)

11:22:07 AM  - Primary authentication successful for xxxxxxxxx/AD_xxxxxxxx_SERVER

11:22:07 AM  - User Limit realm restrictions successfully passed for xxxxxxx/xxxxxx AD - Users - Pulse

2 REPLIES 2
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New Contributor

Re: Delay between anthentication and login

Hi,

 

Could it be that the "tree" in your AD is too big and takes some time to browse? Or it also might be that a primary authentication server is not responding, and there's a timeout until failover.

 

Policy tracing for pre-auth, auth and role mapping might help to find out what's going on.

New Contributor

Re: Delay between anthentication and login

thx , i will do that.