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ESAP 3.2.6 Host Checker fails to detect real time protection for McAfee Endpoint Security 10.5.3

Occasional Contributor

ESAP 3.2.6 Host Checker fails to detect real time protection for McAfee Endpoint Security 10.5.3

Pulse Connect Secure 8.3R3

ESAP 3.2.5 ---> ESAP 3.2.6, OPSWAT SDK v4

 

McAfee Endpoint Security 10.5.3 real time protection on Windows was detected correctly with ESAP 3.2.5

 

After upgrading ESAP to 3.2.6, Host Checker fails to detect real time protection for McAfee Endpoint Security 10.5.3 on Windows (never tried Mac)

 

In User Access Log, kept throwing error "reason 'Rule-AV:McAfee Endpoint Security 10.5.3 does not comply with policy. Compliance requires real time protection enabled."

 

After rolling back to 3.2.5, detection of real time protection for McAfee Endpoint Security 10.5.3 on Windows worked correctly again.

 

Does anybody here experience the same issue?

 

We're aware of a similar issue in the recent past (as described in KB43668) when Host Checker also failed to detect real time protection on Windows for Symantec Endpoint Protection 14.0.3x

1 REPLY 1
Contributor

Re: ESAP 3.2.6 Host Checker fails to detect real time protection for McAfee Endpoint Security 10.5.3

This is very common problem with ESAP. You may open a case with Pulse Secure TAC to open a PRS ticket and this would be fixed in upcoming ESAP releases.