Error while connecting to VPN - Endpoint is out of compliance

[dmarques]

Hi,

I just installed Pulse Secure on a new Windows 10 Pro computer to connect to a VPN with Pulse Secure.

I got an error message on the connection, stating the "Endpoint is out of compliance (error: 1122)".

On the details, the reason for the error states: "Firewall listed in security requirements is not installed"

But the Windows Firewall is installed and turned on. Windows is also up to date. 

How can I debug this issue?

Thanks

[zanyterp]

what are the requirements from your IT team?
it is possible they want specific software that you have not yet been able to install. it is also possible that host checker is not detecting it properly and your helpdesk team will need to open a ticket with our support team