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Facing issue SSL VPN using Netconnect

New Contributor

Facing issue SSL VPN using Netconnect

Hi,

We are using Netconnect for all remote users to connect to our network.

If I am connecting my laptop on intranet, I am able to access the application installed on the laptop. But if I am connecting my laptop through SSL VPN I am unable to access the same application in the above scenario.

5 REPLIES 5
Contributor

Re: Facing issue SSL VPN using Netconnect

Couple possibilities come to mind...

DNS not resolving 'cuz you are querying upstream DNS before internal...

Users > Resource Policies > select NC role and check if "Search the device's DNS servers first, then client" selected.

You home network range is over-writing your intranet.

ipconfig /all, netstat -rn, and the IP of the internal server should yield some clues.

Of course there's a lot of other potentials like restrictions from source IP, access to apps, etc. but the above two are the usual errors.

Respected Contributor

Re: Facing issue SSL VPN using Netconnect

Do you mean users are unable to run an application that is installed on their PC while Network Connect is running? Or that when they try to connect a failure is experienced rather than success? If the latter, does your ACL allow access to the server(s) being used?

New Contributor

Re: Facing issue SSL VPN using Netconnect

Netconnect was successful. But if I run that application it states that couldn't connect.

Respected Contributor

Re: Facing issue SSL VPN using Netconnect

Can you ping/tracert to the server that hosts the application? Can the server connect back to the Network Connect IP?

Not applicable

Re: Facing issue SSL VPN using Netconnect

check if you are connected to always tunnel mode ?

Always tunnel mode will not allow the resources(intranet sites) to be accessible.

Solution: Please connect to Smart tunnel mode if such option is available otherwise by default you will be allowed to access sites that are allowed.


@arun Kaliappan wrote:

Hi,

We are using Netconnect for all remote users to connect to our network.

If I am connecting my laptop on intranet, I am able to access the application installed on the laptop. But if I am connecting my laptop through SSL VPN I am unable to access the same application in the above scenario.