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Failed to connect to the Juniper Unified Network Service (After iOS update to 10.14.4)

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New Contributor

Failed to connect to the Juniper Unified Network Service (After iOS update to 10.14.4)

Hello,

 

After updating my laptop to the latest version of iOS, which currently is 10.14.4, I started Junos Pulse and all my saved connections disappeared from the list. 

 

So I tried adding the connection but then I received an error message:

"Failed to connect to the Juniper Unified Network Service"

 

Another step I tried is manually starting the service through the command line. 

launchctl load -w /Library/LaunchDaemons/net.juniper.AccessService.plist

 

But this didn't help a lot, the connection is now displayed in the list, but hangs on "Connect requested".

Screenshot of the result:

https://i.imgur.com/u2YOLGN.png

 

Any ideas on how to fix this? 

 

 

2 REPLIES 2
New Contributor

Re: Failed to connect to the Juniper Unified Network Service (After iOS update to 10.14.4)

Resolved.

Simply removing all Junos related software, rebooting and installing Junos over again, solved my issue after a few times. 

 

Moderator

Re: Failed to connect to the Juniper Unified Network Service (After iOS update to 10.14.4)

Thank you for letting us know that this is unexpectedly working. Based on your screenshot, macOS 10.14 is not supported pre-5.3