Trying to connect with Pulse Secure through their VPN but constantly get this error message:
Failed to connect to the Pulse Secure service
Updated Mac to macOS Catalina 10.15.4 and reinstalled it at least 8 times.
What could be blocking Pulse's VPN?
Pulse Secure Access Service must be disabled on the macOS workstation, which will not reversed even by uninstallation process.
Please check the behavior after executing the below command from terminal while having the Pulse Client installed on the machine and let me know if it helps.
sudo launchctl load -w /Library/LaunchDaemons/net.pulsesecure.AccessService.plist
Please provide the detailed level pulse client logs for review. Send the download link via PM.
1. Open Pulse Client.
2. File >> Logs >> Annotate >> "anystring"
3. File >> Logs >> Log level >> Detailed.
4. Replicate the issue. wait for few seconds after opening Pulse Client.
5. File >> Logs >> Save as.
What was the outcome of this issue after looking at the Log file?
I am having the same problem with Pulse Secure and MAC OS Catalina for weeks now.
Please post the solution for the issue: Failed to connect to the Pulse Secure service.
I'm getting the same error. Did the user who posted that it's working just run the command on the terminal and it started working?
yes, it worked after running the command. if it doesnt work for you, please send the pulse client logs to me as PM (share the download link)
Good afternoon, I am also running into the Failed to connect to the Pulse Secure service on Mac. Here are the logs you requested. Your help is greatly appreciated. Sorry I can't see where to upload the logs to. Thnx