Failed to connect to the Pulse Secure service on Mac

[Troopstah]

Trying to connect with Pulse Secure through their VPN but constantly get this error message:

Failed to connect to the Pulse Secure service

Updated Mac to macOS Catalina 10.15.4 and reinstalled it at least 8 times.

What could be blocking Pulse's VPN?

Thanks!

[[email protected]]

Pulse Secure Access Service must be disabled on the macOS workstation, which will not reversed even by uninstallation process.

Please check the behavior after executing the below command from terminal while having the Pulse Client installed on the machine and let me know if it helps.

sudo launchctl load -w /Library/LaunchDaemons/net.pulsesecure.AccessService.plist

[PaulG]

I have the same issue and when i done what you advised it told me that the service is already loaded

[[email protected]]

Please provide the detailed level pulse client logs for review. Send the download link via PM.

1. Open Pulse Client.
2. File >> Logs >> Annotate >> "anystring"
3. File >> Logs >> Log level >> Detailed.
4. Replicate the issue. wait for few seconds after opening Pulse Client.
5. File >> Logs >> Save as.

[almandog]

Hello:

What was the outcome of this issue after looking at the Log file?

I am having the same problem with Pulse Secure and MAC OS Catalina for weeks now.

Please post the solution for the issue: Failed to connect to the Pulse Secure service.

Thank you.

MG.

[ender40]

thanks my friend my problem is solved with your help...

[dissadanno]

Same issue - not seeing the answer / fix posted here?  Can I get the info to make it work?

[talkchipp]

I'm getting the same error. Did the user who posted that it's working just run the command on the terminal and it started working?

Thanks!

[[email protected]]

yes, it worked after running the command. if it doesnt work for you, please send the pulse client logs to me as PM (share the download link)

[wmojica65]

Good afternoon, I am also running into the Failed to connect to the Pulse Secure service on Mac. Here are the logs you requested. Your help is greatly appreciated. Sorry I can't see where to upload the logs to. Thnx