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Failed to connect to the Pulse Secure service on Mac

r@yElr3y
Moderator

Re: Failed to connect to the Pulse Secure service on Mac

@koa @mojo Can you please open a support with us and provide the Pulse Client debug logs for review.

PCS Expert
Pulse Connect Secure Certified Expert
jagruti
New Contributor

Re: Failed to connect to the Pulse Secure service on Mac

Hi,

 

I am unable to connect to the Pulse Secure Service on MAC. Please find the log file link:

https://drive.google.com/file/d/1Dfp_yFz5VJHLnoljhYDHiBr3HUU6Elqv/view?usp=sharing 

 

itsbexhill
New Member

Re: Failed to connect to the Pulse Secure service on Mac

I'm having the same issues, any help please!?

ecrsnow
New Contributor

Re: Failed to connect to the Pulse Secure service on Mac

Same here! Please resolve it soon..

2Step.Auth
New Member

Re: Failed to connect to the Pulse Secure service on Mac

The issue has been some what addressed by the Pulse Team.

The solution is to deploy Pulse Client 9.1R8.2 and above to resolve the issue as they have been notarized.

For further details please read this article.

I hope it helps.

 

ecrsnow
New Contributor

Re: Failed to connect to the Pulse Secure service on Mac

Just installed PulseSecure-9.1R12 and it works! Thank you so much!!

NgRx Angular
New Contributor

Re: Failed to connect to the Pulse Secure service on Mac

Hi @ecrsnow . Where did you download "PulseSecure-9.1R12"? Thanks.

NgRx Angular
New Contributor

Re: Failed to connect to the Pulse Secure service on Mac

Hi @ecrsnow where did you download "PulseSecure-9.1R12"? Thanks Smiley Happy

 

ptacconi
Occasional Visitor

Re: Failed to connect to the Pulse Secure service on Mac

I have the same problem. I could connect until yesterday, but today it's been impossible even though I upgraded the Client to version 9.1R11 (9451).
So this version is above 9.1R8.2 but still it doesn't work.

I get a "Failed to connect to the Pulse Secure service" as soon as I try to enter the connection URL in the client. Via the AppLauncher the error is: "Pulse Secure Application Launcher Detected an internal error".

Please help

ecrsnow
New Contributor

Re: Failed to connect to the Pulse Secure service on Mac

@NgRx Angular Email me @ [email protected] if you still need it?