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Failed to connect to the Pulse Secure service on Mac

r@yElr3y
Moderator

Re: Failed to connect to the Pulse Secure service on Mac

@rsiroosian Please try upgrading the Pulse Client to latest version (9.1R14) and check the behavior.

PCS Expert
Pulse Connect Secure Certified Expert
Isabel
New Member

Re: Failed to connect to the Pulse Secure service on Mac

Me aparece el error: "error al conectarse al servicio de red unificado de Pulse Secure". ¿Cómo puedo solucionarlo?

zanyterp
Moderator

Re: Failed to connect to the Pulse Secure service on Mac

if you have not done so, please open a case with our support team so we can investigate
ushabtay
Occasional Contributor

Re: Failed to connect to the Pulse Secure service on Mac

I also failed to connect - after pulse secure is successfully connected to my work login (on pulse secure it's shown as manual override and connected). 

Yet when I click to connect to the desktop - pulse secure immediately fails to connect - although it's connected and stable. 

 

image for illusration : <REMOVED>

 

log files: <REMOVED>

 

detailed log files: <REMOVED>

fmarchildon
New Member

Re: Failed to connect to the Pulse Secure service on Mac

Dear  [email protected] ,

 

Could you provide an email where I can send you the log file with the error in pulsesecure?

 

Very best,

 

Franc

r@yElr3y
Moderator

Re: Failed to connect to the Pulse Secure service on Mac

@ushabtay @fmarchildon Direct messaging in the forum has been disabled, so please work with your IT helpdesk team to get a support ticket filed with our support team for review.

PCS Expert
Pulse Connect Secure Certified Expert