Has anyone seen this error before? If so what does it mean?
Actual error is (sanitised) -
Failed to read Windows directory \\domain\server\userid with error 18.
We are running 7.1R6.
This message implies that there was "Internal server error". On the Backend file server check if the Netlogon service is up & running?
please mark this post as 'accepted solution' if this answers your question that way it might help others as well, a kudo would be a bonus thank
Everything is reported as being fine on the backend server. Also it is this one user who has reported this and there are others accessing the shared drive ok.
Check for the SMB traffic on the TCP Dump.
Check for the NTLMSSP_CHALLENGE and the Trans2 Response, QUERY_PATH_INFO, Error: STATUS_PATH_NOT_COVERED
If you are seeing this issue only one machine - most likely this could be with the host file on the computer.
Please check if there is any host file mapping on the client computer which is suspicious. If you find any entry relevant to this resource, please delete the same and check if that resolves your issue.
Host file is under : C:\WINDOWS\system32\drivers\etc
Please mark this post as 'accepted solution' if this answers your question that way it might help others as well, a kudo would be a bonus thanks