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File resource issues

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File resource issues

Hello All,

A configuration for a customer is smoothly working for a while now.

But recently they installed a new filecluster and entries were added for the new fileservers but here the credentials are seen as wrong.

When we add an SSO role that applies those policies and add the login credentials for our test user as static credentials everything works fine. When we try to use the variables (<USER>/<USERNAME>/<PASSWORD>) we get an access denied.

Does anyone has experience with this kind of issue?

Extra information :

Platform : SA-6500

IVE Version : 7.0R2

Older fielservers : Windows 2003

New Fileservers : Windows 2008

Many thanks in advance, kind regards & Happy Holidays,

Frederique