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Have to change the password twice for each password change.

Cris21
New Member

Have to change the password twice for each password change.

Hiho,

 

I got the problem that user have to change their password (because of password policy) every month. The password change will be forced by the pulse client. A user get the notification, please change your password now. 

 

The problem is that Pulse change the password at the active directory but the local cached password on the laptop is still the old password. So if the user make a reboot, he has to logon in windows with his old password and after that he have to use his new password to log in via sslvpn and pulse. (So he have 2 different passwords this time)

 

Our workaround is that the user now change their password a second time with "strg + alt + entf" while he got an sslvpn connection. 

 

Any ideas to solve that issue?