Hi all,
I have a problem with creatin technical support case for SSL VPN SA-2500. I am not able to find what to choose when selecting device type - Series.
There is no SA, or SSL or secure acces or so. I tried MAG and last - not applicable
Here is a part of website page source:
<!-- adding generated series selects jscript fragment --> <SCRIPT language="JavaScript"> /** generated by admin_generate_technical_support_lists.jsp on Thu May 24 11:35:10 PDT 2012 **/ var series = new Array ( 67 ); var platform = new Array ( 67 ); series ["Please Specify"] = "series_0_plat_arr"; platform ["Please Specify"] = "series_0_plat_arr"; series ["ACX"] = "series_1_plat_arr"; platform ["ACX"] = "series_1_plat_arr"; series ["ADC"] = "series_2_plat_arr"; platform ["ADC"] = "series_2_plat_arr"; series ["AX-Series"] = "series_3_plat_arr"; platform ["AX-Series"] = "series_3_plat_arr"; series ["BX-Series"] = "series_4_plat_arr"; platform ["BX-Series"] = "series_4_plat_arr"; series ["Bridgewater-Amdocs Mob Policy & Charging"] = "series_5_plat_arr"; platform ["Bridgewater-Amdocs Mob Policy & Charging"] = "series_5_plat_arr"; series ["C-Series"] = "series_6_plat_arr"; platform ["C-Series"] = "series_6_plat_arr"; series ["CGNAT Logging (LCNAT)"] = "series_7_plat_arr"; platform ["CGNAT Logging (LCNAT)"] = "series_7_plat_arr"; series ["CTP-Series"] = "series_8_plat_arr"; platform ["CTP-Series"] = "series_8_plat_arr"; series ["CX111-Series"] = "series_9_plat_arr"; platform ["CX111-Series"] = "series_9_plat_arr"; series ["DX-Series (EX, TX)"] = "series_10_plat_arr"; platform ["DX-Series (EX, TX)"] = "series_10_plat_arr"; series ["E-Series"] = "series_11_plat_arr"; platform ["E-Series"] = "series_11_plat_arr"; series ["EX-Series"] = "series_12_plat_arr"; platform ["EX-Series"] = "series_12_plat_arr"; series ["G-Series"] = "series_13_plat_arr"; platform ["G-Series"] = "series_13_plat_arr"; series ["IDP-Series"] = "series_14_plat_arr"; platform ["IDP-Series"] = "series_14_plat_arr"; series ["J-Series"] = "series_15_plat_arr"; platform ["J-Series"] = "series_15_plat_arr"; series ["LN-Series"] = "series_16_plat_arr"; platform ["LN-Series"] = "series_16_plat_arr"; series ["M-Series"] = "series_17_plat_arr"; platform ["M-Series"] = "series_17_plat_arr"; series ["MAG-Series"] = "series_18_plat_arr"; platform ["MAG-Series"] = "series_18_plat_arr"; series ["MCG-Series"] = "series_19_plat_arr"; platform ["MCG-Series"] = "series_19_plat_arr"; series ["WL-Series (Formerly Trapeze)"] = "series_20_plat_arr"; platform ["WL-Series (Formerly Trapeze)"] = "series_20_plat_arr"; series ["MX-Series"] = "series_21_plat_arr"; platform ["MX-Series"] = "series_21_plat_arr"; series ["MX-Series JUNOS Subscriber Mgmt"] = "series_22_plat_arr"; platform ["MX-Series JUNOS Subscriber Mgmt"] = "series_22_plat_arr"; series ["MX-Series Mobility"] = "series_23_plat_arr"; platform ["MX-Series Mobility"] = "series_23_plat_arr"; series ["Mykonos"] = "series_24_plat_arr"; platform ["Mykonos"] = "series_24_plat_arr"; series ["PTX-Series"] = "series_25_plat_arr"; platform ["PTX-Series"] = "series_25_plat_arr"; series ["QFX-Series"] = "series_26_plat_arr"; platform ["QFX-Series"] = "series_26_plat_arr"; series ["SRX-Series"] = "series_27_plat_arr"; platform ["SRX-Series"] = "series_27_plat_arr"; series ["T-Series"] = "series_28_plat_arr"; platform ["T-Series"] = "series_28_plat_arr"; series ["TCA Series"] = "series_29_plat_arr"; platform ["TCA Series"] = "series_29_plat_arr"; series ["VF-Series"] = "series_30_plat_arr"; platform ["VF-Series"] = "series_30_plat_arr"; series ["VJX"] = "series_31_plat_arr"; platform ["VJX"] = "series_31_plat_arr"; series ["WX-Series"] = "series_32_plat_arr"; platform ["WX-Series"] = "series_32_plat_arr"; series ["AIS"] = "series_33_plat_arr"; platform ["AIS"] = "series_33_plat_arr"; series ["Application Usage Manager"] = "series_34_plat_arr"; platform ["Application Usage Manager"] = "series_34_plat_arr"; series ["JCS (Juniper Control System)"] = "series_35_plat_arr"; platform ["JCS (Juniper Control System)"] = "series_35_plat_arr"; series ["JUNOS/JUNOSe Mgmt"] = "series_36_plat_arr"; platform ["JUNOS/JUNOSe Mgmt"] = "series_36_plat_arr"; series ["JUNOS Pulse"] = "series_37_plat_arr"; platform ["JUNOS Pulse"] = "series_37_plat_arr"; series ["JUNOS Pulse Mobile Security Suite"] = "series_38_plat_arr"; platform ["JUNOS Pulse Mobile Security Suite"] = "series_38_plat_arr"; series ["JUNOS Space"] = "series_39_plat_arr"; platform ["JUNOS Space"] = "series_39_plat_arr"; series ["Junosphere"] = "series_40_plat_arr"; platform ["Junosphere"] = "series_40_plat_arr"; series ["JUNOS Subscriber Mgmt"] = "series_41_plat_arr"; platform ["JUNOS Subscriber Mgmt"] = "series_41_plat_arr"; series ["Media Flow Solution"] = "series_42_plat_arr"; platform ["Media Flow Solution"] = "series_42_plat_arr"; series ["MediaLinks"] = "series_43_plat_arr"; platform ["MediaLinks"] = "series_43_plat_arr"; series ["MCO Solution"] = "series_44_plat_arr"; platform ["MCO Solution"] = "series_44_plat_arr"; series ["M/Mx/T-RSBU"] = "series_45_plat_arr"; platform ["M/Mx/T-RSBU"] = "series_45_plat_arr"; series ["MX-Mobility-Beta"] = "series_46_plat_arr"; platform ["MX-Mobility-Beta"] = "series_46_plat_arr"; series ["NetScreen Firewall/VPN"] = "series_47_plat_arr"; platform ["NetScreen Firewall/VPN"] = "series_47_plat_arr"; series ["NetScreen IDP"] = "series_48_plat_arr"; platform ["NetScreen IDP"] = "series_48_plat_arr"; series ["NSM Appliance"] = "series_49_plat_arr"; platform ["NSM Appliance"] = "series_49_plat_arr"; series ["NetScreen NSM/GPRO"] = "series_50_plat_arr"; platform ["NetScreen NSM/GPRO"] = "series_50_plat_arr"; series ["NetScreen SSL VPN"] = "series_51_plat_arr"; platform ["NetScreen SSL VPN"] = "series_51_plat_arr"; series ["Network & Security Manager"] = "series_52_plat_arr"; platform ["Network & Security Manager"] = "series_52_plat_arr"; series ["PSDP"] = "series_53_plat_arr"; platform ["PSDP"] = "series_53_plat_arr"; series ["Odyssey Access Client/OAC"] = "series_54_plat_arr"; platform ["Odyssey Access Client/OAC"] = "series_54_plat_arr"; series ["Openet Mobile Policy & Charging"] = "series_55_plat_arr"; platform ["Openet Mobile Policy & Charging"] = "series_55_plat_arr"; series ["Unified Access Control/IC"] = "series_56_plat_arr"; platform ["Unified Access Control/IC"] = "series_56_plat_arr"; series ["Route Insight Manager"] = "series_57_plat_arr"; platform ["Route Insight Manager"] = "series_57_plat_arr"; series ["SBR/AAA-Enterprise"] = "series_58_plat_arr"; platform ["SBR/AAA-Enterprise"] = "series_58_plat_arr"; series ["SBR/AAA-Service Provider"] = "series_59_plat_arr"; platform ["SBR/AAA-Service Provider"] = "series_59_plat_arr"; series ["SRX-Beta"] = "series_60_plat_arr"; platform ["SRX-Beta"] = "series_60_plat_arr"; series ["Security Shield"] = "series_61_plat_arr"; platform ["Security Shield"] = "series_61_plat_arr"; series ["Streamscope"] = "series_62_plat_arr"; platform ["Streamscope"] = "series_62_plat_arr"; series ["STRM"] = "series_63_plat_arr"; platform ["STRM"] = "series_63_plat_arr"; series ["Telchemy"] = "series_64_plat_arr"; platform ["Telchemy"] = "series_64_plat_arr"; series ["vGW Series (Formerly Altor)"] = "series_65_plat_arr"; platform ["vGW Series (Formerly Altor)"] = "series_65_plat_arr"; series ["Not Applicable (N/A)"] = "series_66_plat_arr"; platform ["Not Applicable (N/A)"] = "series_66_plat_arr";
