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How to reset password for Juniper SA2500 without losing any configuration

ramraj.sivagnana
Not applicable

How to reset password for Juniper SA2500 without losing any configuration

Hi Guys,

 

I got a client that he forgotten his password to access juniper SA2500.

 

How do I reset the password for juniper SA2500?

 

On the other hand, by performing the password recovery would the appliance reset to factory setting or would the existing configuration still intact ?

 

3 REPLIES 3
Kita_
Valued Contributor

Re: How to reset password for Juniper SA2500 without losing any configuration

If you have access to the serial console, you can use option 6 to create a super admin session to access the admin console. It is a temporary session to allow to configure the sa properly without losing the existing configuration.
jayLaiz_
Super Contributor

Re: How to reset password for Juniper SA2500 without losing any configuration

Hi,

 

Are you talking about the password for the serial console or for the web admin access?

 

If it is web admin access,connect via console and use option 2 to create a secondary admin user.

 

Regards,

Jay

zanyterp_
Respected Contributor

Re: How to reset password for Juniper SA2500 without losing any configuration

The SA does not have password recovery, per se; however, there are options to connect as an admin if there is no password requirement on the console. If console access requires a password, there is no way to recover the password or reset it; that would require a factory reset and lose the config (not good options).
If this is for a user and the access is local authentication, go to Authentication>Auth Servers>authServerName>Users, find the name and change the password