Hi All, i need help for SSO. i have allowed one bookmark via pulse vpn. and i have configured web sso on this application. when user login to portal and click to this bookamrk it's getting prompt for credential but same bookmark i have allowed through via our non-prod environment ssl vpn box that time a its not getting prompt.
please help to resolve this issue. i have attached screen shot.
Your help is highly appreciated.
Hi Jana,
It's a NTLM authentication prompt. Check if a valid NTLM SSO policy has been configured and applied.
Navigate to Resource policies >> Web >> SSO >> General (SSO settings) >> check the settings configured on the non-prod device.
If the NTLM SSO settings are not configured, create one and navigate to Resource policies >> Web >> SSO >> Kerberos/NTLM/Basic Auth >> Create a new policy for the user role (compare with non-prod box).
Hope this helps!
- Ray.
