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I cannot connect Pulse Secure with Cisco Anyconnect connection

Andres
Occasional Contributor

I cannot connect Pulse Secure with Cisco Anyconnect connection

I cannot connect Pulse Secure with Cisco Anyconnect connection. I need support for a connection problem, when I connect the Cisco Anyconnect VPN, the Pulse Secure connection does not load, and it keeps retrying to connect, the error message 1115 appears. I have performed flushdns, updating to the latest version of Pulse (9r11) and not nothing happens. I need to connect both VPNs, and I have tried with another computer and these connections go without a problem. Could someone find the solution to this?

6 REPLIES 6
zanyterp
Moderator

Re: I cannot connect Pulse Secure with Cisco Anyconnect connection

are you trying to have them up simultaneously (which is not supported) or have both both installed?
can you delete both, reboot, and then install pulse first and then cisco; if that does not change the behavior, delete them again, reboot, install cisco and then pulse, please?
Andres
Occasional Contributor

Re: I cannot connect Pulse Secure with Cisco Anyconnect connection

I have uninstalled both, installed 1 then the other and it still won't lift the VPN Pulse. Cisco Annyconnect lifts but at the time of starting the other VPN by Pulse it is thinking and does not lift. It may not be able to resolve DNS ?, will Pulse be missing any configuration to work with Cisco Annyconnect? I have a notebook that both clients (Cisco Annyconnect and Pulse Secure) work without problem, and another that does not. Can you help me with a solution?

Andres
Occasional Contributor

Re: I cannot connect Pulse Secure with Cisco Anyconnect connection

In my network adapter configurations (WI-FI, Pulse and Cisco Annyconnect) I tested by disabling the box "Juniper Network Service*, pulse Secure still does not work. It lifts Cisco Annyconnect and when I press connect in Pulse Secure it is left thinking and does not give me Login, appearing error 1115. Please someone who can help me, if any modifications must be made to the Pulse Secure application to live with Cisco Annyconnect.

zanyterp
Moderator

Re: I cannot connect Pulse Secure with Cisco Anyconnect connection

please open a ticket with support for more in-depth look at the two systems. i have some ideas on what may be causing the problem, but the most effective way to do log review and rule in/out issues will be through a case
Andres
Occasional Contributor

Re: I cannot connect Pulse Secure with Cisco Anyconnect connection

Hi, I requested to open ticket but so far I have not been given any solution.... He could help me with his ideas that he has in mind, so I could try??? Please

zanyterp
Moderator

Re: I cannot connect Pulse Secure with Cisco Anyconnect connection

what version of pulse are you using? if it is not 9.1r11.3, can you please try with that release?
what version of anyconnect are you using? is it possible to upgrade to a newer release for testing?
do you have zscaler installed as well?