cancel
Showing results for 
Search instead for 
Did you mean: 

Imaged systems cannot connect to SA using Pulse

SOLVED
SF_Dan_
Frequent Contributor

Imaged systems cannot connect to SA using Pulse

I have a scenario where 50+ laptops are being imaged from 1 image that has the pulse client installed. They are NOT sysprepping these images (against my recommendation) and what is happening is 1 of the systems can use the Pulse client to connect but the moment someone else connects using another one of the imaged laptops it kicks the previous person off. Nothing shows up in the SA logs but there are a few entries in the Windows logs: Event ID: 308 Source: IVE The server disconnected connection Lincoln VPN (ID 3c69ae7e-1064-421a-acff-d52de0188bb6) Reason (6): agentd error Server detected error. Peer address: xxx.xxx.xxx.xxx Event ID 307 Source: IVE The connection Lincoln VPN (ID 3c69ae7e-1064-421a-acff-d52de0188bb6) encountered an error: Network error. System error (10054):An existing connection was forcibly closed by the remote host. Peer address: xxx.xxx.xxx.xxx Anyone run into this or know what is happening? Thanks, Dan
1 ACCEPTED SOLUTION

Accepted Solutions
filbert_
Frequent Contributor

Re: Imaged systems cannot connect to SA using Pulse

This should cover it.

http://kb.pulsesecure.net/InfoCenter/index?page=content&id=KB25581

 

We've run into this a few times with customers.

 

 

View solution in original post

2 REPLIES 2
filbert_
Frequent Contributor

Re: Imaged systems cannot connect to SA using Pulse

This should cover it.

http://kb.pulsesecure.net/InfoCenter/index?page=content&id=KB25581

 

We've run into this a few times with customers.

 

 

SF_Dan_
Frequent Contributor

Re: Imaged systems cannot connect to SA using Pulse

perfect! Thanks