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Inner Authentication Failed

bartley
Occasional Contributor

Inner Authentication Failed

Since 2 weeks we see every other day that nobody can connect to the PCS, it always resulted in Inner Authentication failed. We also see a hugh spike on HC in the graphs, normally we see 10-20 rates per minute, but when it fails we see 400-600 rates per minute. 

Most of the times after 1-2 hours it just start working again. We have nu clue why it starts failing and we don't know it starts working again.

1 REPLY 1
r@yElr3y
Moderator

Re: Inner Authentication Failed

@bartley Please open a support ticket with client debug logs, server side graphs, all IVE logs (Log/Monitoring) for review.

 

PCS Expert
Pulse Connect Secure Certified Expert