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Install Pulse using OSX - download gives incorrect installer

stadion_
Occasional Contributor

Install Pulse using OSX - download gives incorrect installer

MAG4610

8.0R6

Mac OSX 10.9.5

 

Experiencing the following issue.

 

New installs of Junos Pulse on Mac OSX, pressing the "Start" button under "Client Application Session" to trigger download of the pulse-client. Gives a download link and a file called JuniperSetupClient.8.0.6.48695.dmg, when mounted only a file name JuniperSetupClient.mpkg appears.

 

This does not work on OSX. Installation goes through but nothing is installed.

If you customize install you see that the only thing that gets installed is "JuniperSetupClient Components".

 

Seems like the wrong installer is linked.

 

Filesize and name differs from working mac dmg i find in "System > installers" in the admin gui. This file works and installs correct.

 

Anyone else seen this? Bug?

 

 

3 REPLIES 3
Kita_
Valued Contributor

Re: Install Pulse using OSX - download gives incorrect installer

The setup client is required to be installed first as this component is launches the Junos Pulse client.

 

Normally, you should have a java invoking the installation of the setup client.  Do you have java installed and what version do you have installed?

stadion_
Occasional Contributor

Re: Install Pulse using OSX - download gives incorrect installer

Yes latest java is installed. GOt that from the kb's.

 

Yes i got more understanding of the deployment process. 

 

But anyway, got the impression that this might be caused by Safari 7.1 update that is released now.

 

Working on doing a test with an old safari to test. 

 

 

Why not just have an possibility to deploy through appstore. That would be the best from my pov. Easy updates and no stupid settings for end users to allow bad security settings in java. 

 

 

Kita_
Valued Contributor

Re: Install Pulse using OSX - download gives incorrect installer

Yes.  I would agree with you.  This has been discussed internally and we are exploring these options in the future.