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Issue with Opening some Web Application Objects when connected through Pulse Connest Secure

Occasional Contributor

Issue with Opening some Web Application Objects when connected through Pulse Connest Secure

We've started to get grumbles from users that are having problem with Web apps on the LAN when connecting via Pulse, in some instances objects on the page won't load at all and in others the user is continually asked to provide their AD credentials for each and every object on a page.

 

The same users can open files and access their Exchnage accounts etc over Pulse without any issues it just seems to be certain Web apps that are having an issues.

 

When the same user opens up the apps when they're directly connected to the LAN the app opens fine without any prompting or dissappearing objects which leads me to suspect its an AD authentication issue while connected over Pulse.

 

Any help would be much appreciated.

 

Thanks

 

Jon

2 REPLIES
Pulser

Re: Issue with Opening some Web Application Objects when connected through Pulse Connest Secure

Hello @jonchill

 

I would recommend to open a support ticket as this requires log collection to troubleshooot the issue. 

 

 

 

Pulser

Re: Issue with Opening some Web Application Objects when connected through Pulse Connest Secure

Hello @jonchill

 

I recommend to open a support case, as it requires log collection to troubleshoot the issue.