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Issues installing Junos Pulse on Windows 7 Ultimate 64 bits

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Re: Issues installing Junos Pulse on Windows 7 Ultimate 64 bits

I am having exactly the same problem. Please update this post with the resolution!
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New Contributor

Re: Issues installing Junos Pulse on Windows 7 Ultimate 64 bits

AntonDavid, this is found in the admin page of the vpn.
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Occasional Contributor

Re: Issues installing Junos Pulse on Windows 7 Ultimate 64 bits

I too am having this same problem and have tried the various suggestions on this thread and another I found on the juniper.net forums. Nothing has worked.
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Occasional Contributor

Re: Issues installing Junos Pulse on Windows 7 Ultimate 64 bits

Here are a couple critical lines from the JunosPulseDriverInstall.log

DIFXAPP: ERROR: Error 0x8004A029 encountered while installing the inf 'C:\Windows\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf'. Unable to install network component 'jnprns'
DIFXAPP: ERROR: Failed to install the network driver INF C:\Windows\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf. Error code 0x643

Would be happy to provide full set of logs to PulseSecure. Please help.

John
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Occasional Contributor

Re: Issues installing Junos Pulse on Windows 7 Ultimate 64 bits

Trying again...to get backslashes to show in error lines:

[code]
DIFXAPP: ERROR: Error 0x8004A029 encountered while installing the inf 'C:\Windows\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf'. Unable to install network component 'jnprns'
DIFXAPP: ERROR: Failed to install the network driver INF C:\Windows\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf. Error code 0x643
[/code]
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Occasional Contributor

Re: Issues installing Junos Pulse on Windows 7 Ultimate 64 bits

DIFXAPP: ERROR: Error 0x8004A029 encountered while installing the inf 'C:\\Windows\\system32\\DRVSTORE\\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\\jnprns.inf'. Unable to install network component 'jnprns'
DIFXAPP: ERROR: Failed to install the network driver INF C:\\Windows\\system32\\DRVSTORE\\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\\jnprns.inf. Error code 0x643
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Occasional Contributor

Re: Issues installing Junos Pulse on Windows 7 Ultimate 64 bits

!! Resolved !!

If you have many VPN clients (or network filters) installed on your system, Junos Pulse install may fail due to low maxfilters value in registry. Install hangs for some time and then rolls back.
If rollback is interrupted, or if install is triggered by web-installer it results is non-working VPN client with empty connection window.
This means that necessary services to run the clinet are missing – only UI files are installed.

To resolve the issue, you need to edit the Windows Registry key:

HKLM/SYSTEM/CurrentControlSet/Control/Network/MaxNumFilters
This value defines the maximum number of network filter drivers allowed on the computer.

Try to change this value to 14 (maximum value), and the Junos Pulse install should finish successfully.

Source: http://forums.juniper.net/t5/SSL-VPN/Junos-Pulse-empty-window-Win-7-64-bit/td-p/96592/page/3
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Re: Issues installing Junos Pulse on Windows 7 Ultimate 64 bits

This trick with setting the compatibility mode worked for my situation. It was stuck on XP comparability mode.
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Re: Issues installing Junos Pulse on Windows 7 Ultimate 64 bits

Hello, i'm having the same error, i try to connect, the download of Pulse start and at the end i have the same error message, i have tried the solution with the configuration of filters to maximum 14 but it didn't work.

Anyone has any idea what the problem might be?


here is my error log:

Problem signature:
P1: JuniperCompMgr.exe
P2: 8.1.7.61533
P3: Juniper Component Manager
P4: Juniper Setup Client
P5: Pulse Secure, LLC
P6: 200
P7: -1
P8:
P9:
P10:

Attached files:
C:\Users\eandcer\AppData\Local\Temp\{6905166d-4786-450c-8019-e1f9ebd78f23}\appcompat.txt
C:\Users\eandcer\AppData\Local\Temp\TabD6B0.tmp

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: c16fea91-968b-11e6-8c5e-028037ec0200
Report Status: 0
Event Xml:



1001
4
0
0x80000000000000

6652
Application
RO00040956.ericsson.se





0
PCA2
Not available
0
JuniperCompMgr.exe
8.1.7.61533
Juniper Component Manager
Juniper Setup Client
Pulse Secure, LLC
200
-1







C:\Users\eandcer\AppData\Local\Temp\{6905166d-4786-450c-8019-e1f9ebd78f23}\appcompat.txt
C:\Users\eandcer\AppData\Local\Temp\TabD6B0.tmp




0
c16fea91-968b-11e6-8c5e-028037ec0200
0

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Occasional Contributor

Re: Issues installing Junos Pulse on Windows 7 Ultimate 64 bits

Hi

I am having the same problem. 'Pulse secure requires Windows Windows 7 or later'. I am using my office computer with Windows 7 Enterprise. Is there any solution for this. I couldn't VPN. I tried the maxfilter solution but didn't work for me.

Did you find any solution for this

Thanks.